New service AI Website Chat Assistant for your website Request info

Website Chat Assistant AI for your site

A digital assistant that answers common questions, filters inquiries, and guides customers to WhatsApp, Email or Phone. Ideal for local businesses: fewer repetitive calls, more qualified inquiries.

Important: the assistant answers only questions related to your services. For off-topic requests, it will invite users to contact you.

What you get

Fast answers 24/7

Reduce repetitive questions. Customers get clear answers instantly.

More inquiries

The assistant guides users to the right action: WhatsApp, email, phone or a quote request.

A modern brand image

A professional experience that builds trust and improves your brand perception.

Offers

This is not a DIY tool: we implement the Website Chat Assistant on your site, configure the content and manage the service. Optional extras (CRM/ticketing/bookings/insights/automations) are available on request.

Starter
€99 / month

One-time setup: €299

Implemented & managed by us
  • Up to 1,000 messages/month
  • Chat widget (desktop + mobile)
  • FAQs about services, opening hours, contacts, service area
  • Buttons: WhatsApp / Email / Call / Request a quote
  • Basic anti-spam protection (rate limit)

“Messages” definition: 1 message = 1 user message in the chat (User → Bot). System/tool calls don’t count.
Not included: document-based answers (PDF/DOC) and integrations (CRM/ticketing/bookings).
Overage: + €19 per extra 1,000 messages (or upgrade to Pro).

Pro (with documents)
€199 / month

One-time setup: €499

Implemented & managed by us
  • Up to 5,000 messages/month
  • Everything in Starter
  • Document-based answers (PDF/DOC, price lists, manuals)
  • More stable responses thanks to continuous optimization
  • Content updates on request

“Messages” definition: 1 message = 1 user message in the chat (User → Bot).
Optional extras: integrations (CRM/ticketing/bookings), automations and insights → see “Optional extras”.
Overage: + €15 per extra 1,000 messages.

If someone asks for a fixed price: we can share a rough range, but the final quote depends on content and required work.

What we can include

Services & FAQs

Services, opening hours, coverage area, response times, contact options, and frequent questions.

  • IT support (business + private)
  • Servers & networks
  • Video surveillance
  • App / web development
  • Website Chat Assistant

Lead conversion

When needed, the assistant guides the user to the fastest way to reach you.

  • One-click WhatsApp
  • Pre-filled email
  • Direct call
  • Quote request form

Rules & security

Not a “generic ChatGPT”: it answers only about your services and business information.

  • No sensitive data (passwords/IBAN/documents)
  • If off-topic: it points to contact
  • Pricing: quote-based → contact CTA
  • Basic anti-spam protection

What we need from you (client)

The more information you provide, the more accurate and helpful the assistant becomes.

  • Services list (what you do and what you don’t do)
  • Opening hours and response times
  • Service area (NRW, cities, radius)
  • Contacts (WhatsApp, email, phone)
  • FAQs (10–20 common questions)
  • Pricing policy (e.g. “quotes only”)
  • Privacy policy link + GDPR text if needed

Optional extras

Multilingual

English / German / Italian and other languages on request.

CRM & ticketing

Automatic lead/contact creation and request handling in your CRM or ticketing system.

Bookings

Integration with Calendly/Google/Outlook to schedule appointments.

Documents (RAG)

Answers grounded in PDF/DOC files: manuals, price lists, internal pages, policies.

Automations

Workflows for notifications, routing, follow-ups and exports (on request).

Insights

Overview of most asked questions and top topics (kept clear and simple).

FAQ

Can the Website Chat Assistant answer any question?

No. It’s designed to answer only about your services and business information. If a question is off-topic, it invites the user to contact you.

How do you handle pricing and quotes?

We avoid “exact prices” when details are missing. The assistant always guides users to contact you for a tailored quote.

Is it mobile-friendly?

Yes. The widget is optimized for mobile and can open full-screen on phones.

Is it GDPR compliant?

We follow best practices: “no sensitive data” notice, log retention, and a privacy link. For specific legal requirements, we recommend checking with your privacy contact.

Want the Website Chat Assistant on your site?

Tell us what you do and who your customers are. We’ll propose the right solution and an activation timeline.

📧 info@arti-it.de • 📞 +49 163 3720226 • WhatsApp available